Return Policy

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Damages

Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you must contact us within 3 days of receipt. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any store credit or refund. If you have any questions please feel free to call us at 1-816-632-7066 or email info@farmgirlsfancyfrills.com.

  • Send pictures of the defective or damaged area and email the images to info@farmgirlsfancyfrills.com, including the tag in the image showing it is still attached.
  • Indicate "Defective" or "Damaged" in the subject line.

Returns

If at any time and for any reason, you do not feel that your purchase has lived up to your expectations simply return it for an in store credit postmarked within 30 days from the date you place your order. Any returns postmarked after 30 days of that date will be rejected, and you will be required to pay a reshipping fee to receive your merchandise back.

Final Sales

All sales are final sales on the following:

  • Farm Girl Originals
  • Jewelry
  • Hats
  • Bralettes
  • Socks
  • Daily Deals
  • Basic Fitted Spaghettis/Tee’s/Leggings
  • Any item discounted 30% or more
  • Items marked as "Final Sale"
  • Gift cards
  • "Mystery Boxes"

Holiday Extended Return Policy

Orders placed on or after Nov 21st will be eligible for return until January 15th the following year. Holiday returns must be postmarked no later than January 15th. ALL OTHER RETURN GUIDELINES STILL APPLY.

Request A Return

When returning an item, please take note of the following.

  • We do not offer refunds but will instead issue store credit to your account. 
  • We do not process exchanges. You are welcome to use the store credit to purchase that same item in a different size or a completely different item. You're welcome to reach out to us if you would like a different size and we can hold another size for a few days.
  • You may use the shipping carrier of your choice and will be responsible for paying postage. Please keep a record of the tracking number. Shipping charges will not be reimbursed.
  • If you would like to use our return label, $10 will be deducted from the store credit amount of the returned items. If return shipping is more than $10, we will deduct the actual cost of the shipping. If you choose to use our label, it is required to be scanned by the post office within 7 days of the return request or the label will be voided and it will then be the responsibility of the customer to purchase their own return label.
  • You are welcome to return the item(s) in the original packaging or whatever packaging you choose. Please do not staple any bags as it can damage the item(s).
  • Shoes must be returned in their original box and placed inside an additional, protective shipping box. Damage to the shoe box makes the shoes ineligible for returns. In this case, the shoes will be shipped back to you and you are subject to the return shipping costs.
  • Returns must be received in original, unused condition with tags attached.
  • It's easiest if you return the items with the original invoice. If you cannot locate it, printing and including the email you received from us would be helpful. If you aren't able to do either, just make sure we can identify you by order number, name, email address or phone number.
  • If an item has stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee.
  • We typically issue store credit in 1-2 days but it could take up to 5-7 business days of the return arriving at the warehouse. You are notified via email that store credit has been issued. Your credit will automatically apply on your next purchase at the checkout. For any store credit not used after 12 months, a $5.00 monthly charge will be deducted from the balance until it runs out.
  • ANY ITEMS REJECTED FOR A RETURN WILL REQUIRE A RESHIPPING FEE. IF WE DO NOT RECEIVE THE RESHIPPING FEE IN 30 DAYS, WE WILL DONATE ALL ITEMS TO CHARITY.

 

Click here to create a return label. (Please read the above return label policy.)

 

Please email us at info@farmgirlsfancyfrills.com or call us at (816)-632-7066 for further assistance in returning items.

Address For Returns

Farm Girls Fancy Frills
Returns Department
Order #_____________
617 N. Walnut St.
Cameron, MO 64429

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